Introduction
IRCTC e-catering is a revolutionary service that has transformed the way passengers experience train journeys in India. This innovative platform offers passengers the convenience of ordering meals right to their train seats. In this article, we will explore the fascinating world of IRCTC e-catering, services, ordering process, and much more.
What is IRCTC e Catering
IRCTC e-catering is a service offered by the Indian Railways to provide passengers with the convenience of ordering and receiving food on their berth / seat during train journeys. This service allows passengers to order fresh , delicious and hygiene food from popular brands & restaurants like Dominos , Comesum, Eatsure, Lunchbox, Railofy, Ovenstory etc to your seat directly. it can be done in four ways either through website https://www.ecatering.irctc.co.in/ and food on Track official app or through whatsapp or over phone dialing 1323.
Benefits of IRCTC e Catering
IRCTC e-catering offers several benefits to passengers traveling on Indian Railways.Some of the key advantages of this service include:
Choice of Restaurants: The service partners with various restaurants and food providers, including well-known brands like Dominos and Comesum which provides flexibility to passenger to select their preferred restaurant or food provider.
Convenience: Passengers can place their orders through the website, mobile app, making the process simple and hassle-free without leaving the comfort of your train seat or berth.
Diverse Menu Selection: Passengers can choose from a wide range of menu items from popular brands and restaurants, catering to different culinary preferences, including vegetarian and non-vegetarian options. Passenger can also customise their orders by specifying the quantity of each item and including special requests.
Quality and Hygiene: IRCTC e-catering maintains strict quality and hygiene standards, ensuring that the food served is safe and of high quality.
Delivery to Seat/Berth: One of the significant benefits is that the ordered food is delivered directly to the passenger's train seat or berth. This eliminates the need for passengers to go to the railway station or dining car to collect their meals.
Accessibility: The service is available at 300 major and minor railway stations across India apart from popular brands and restaurants, making it accessible to a wide range of travellers.
Payment Options: IRCTC e-catering offers multiple payment methods, including online payment options and Cash on Delivery (COD), giving passengers the freedom to choose their preferred payment mode. The pricing structure is designed to cater to all budget preferences.
Stations Covered
Passengers can avail of this service at 300 plus major and minor railway stations across the country. Some of the major stations where ecatering is popular include Mumbai Central (BCT), Chhatrapati Shivaji Terminal (CST), New Delhi Railway Station (NDLS), Old Delhi Railway Station (DEL), Bangalore City Junction (SBC), Chennai Central (MAS), Kanpur (CNB), Allahabad Junction (ALD), Varanasi (BSB), Lucknow (LKO), Itarsi (ET), Bhopal Junction (BPL), Vijayawada (BZA), and more. Check the complete list here.
Popular Dishes
This service caters to a wide range of culinary preferences from a simple combo of daal, roti, and chawal to the richness of Mughlai biryani and the delight of delicious pizzas, North indian , south indian , local food from all over india etc , passengers have the opportunity to explore a delectable array of choices during their Indian railway journey. Passengers can now savor their favorite dishes from renowned brands without leaving the comfort of their berths.
it is also possible to order Jain / satvik foods and pure vegetarian foods.
How It works?
Passengers can order their favourite dishes from popular brands and restaurants during the journey through following modes:
- Through dedicated website, which is https://www.ecatering.irctc.co.in/.
- Through Mobile App Food On Track
- Over Phone Dial 1323
- Through Whatsapp +91 8750001323
Through dedicated website
Here's how it works on website :
Step 1.Visit the Website: Passengers should log on to the e-catering website by accessing the provided URL.
Step 2.Enter PNR: Once on the website, passengers need to enter their valid PNR (Passenger Name Record) to access their booking details and proceed with the food order.
Step 3.Menu Selection: After entering the PNR, passengers can browse through the menu available on the website. The menu typically includes a wide variety of food options to cater to different tastes and preferences.
Step 4.Place the Order: Passengers can select the dishes they want to order, adding them to their cart as they go along.
Step 5. Payment : When the order is complete, passengers can proceed to the payment step. IRCTC e-catering offers multiple payment options, including online payment methods. Passengers can choose to pay using credit/debit cards, net banking, or digital wallets as well as COD.
Through Mobile App Food On Track
Ordering food through the IRCTC "Food On Track" app is a simple and convenient process. Here are the steps to order food using the app:
Step 1. Download the App : Start by downloading the "Food On Track" app from the Google Play Store or Apple App Store. Install the app on your mobile device.
Step 2.Registration/Login: Open the app and either register a new account or log in with your existing IRCTC credentials. If you don't have an IRCTC account, you can create one within the app.
Step 3.Enter Journey Details: After logging in, you need to provide your train journey details. Enter your PNR (Passenger Name Record) or train number and choose your boarding station. The app will retrieve your train's details.
Step 4.Browse the Menu and select food: Once your train details are confirmed, you can browse the menu offered by various restaurants and food providers available at your selected station.
Step 5. Payment: Once you are satisfied with your order, proceed to the payment section. The app offers multiple payment options, including credit/debit cards, net banking, and digital wallets. Choose your preferred payment method.
Step 6. Confirmation: After making the payment, you will receive an order confirmation. The app will provide you with the details of your order, including the expected delivery time.
Step 7.Delivery : Sit back and relax during your train journey. The ordered food will be delivered directly to your train seat or berth by the e-catering team.
Over Phone Dial 1323
If you want to order food using the IRCTC number "1323," follow these steps:
1. Call 1323: Dial the number 1323 from your mobile phone. Ensure that you have a valid Indian mobile number to place the call.
2. Language Selection: When prompted, select your preferred language for communication. You will hear options for different languages.
3.Enter PNR: You will be prompted to enter your PNR (Passenger Name Record) number. Input your PNR number using the phone's keypad.
4. Ordering Process: Follow the instructions provided through the phone call to place your food order. You will hear options to choose your food items and specify any special requests.
5. Payment: Depending on the availability of options and your preference, you may be asked to make a payment through your mobile phone. Follow the payment instructions to complete the transaction.
6. Confirmation: Once your order is confirmed and payment is processed, you will receive confirmation of your food order along with the expected delivery time.
7. Delivery: Your ordered food will be delivered directly to your train seat or berth by the e-catering team during your journey. Ensure you have your PNR and order details ready for verification during delivery.
Through Whatsapp +91 8750001323
To order food through IRCTC via WhatsApp at the number "8750001323," you can follow these steps: 1.Save the Number: Save the IRCTC WhatsApp number "8750001323" in your phone's contacts to ensure you can send messages to it.
2.Compose a Message: Open WhatsApp and compose a new message to the saved contact number "8750001323."
3.Enter PNR: In the message, type your PNR (Passenger Name Record) number. Make sure you enter the correct PNR associated with your train journey.
4.Menu Selection: After entering your PNR, you will receive a response with the available menu options. You can choose your desired food items from the provided menu.
5. Customisation: You can customise your order by specifying the quantity of each item and including any special requests or preferences.
6.Payment: The WhatsApp service may provide payment options. Follow the instructions to make a payment for your order. Payment methods can include digital wallets, credit/debit cards, or other available options.
7.Confirmation: Once your order is confirmed, you will receive a confirmation message with details of your order and the expected delivery time.
8.Delivery: During your train journey, the ordered food will be delivered directly to your train seat or berth by the e-catering team.
FAQs
Q.How can I place an order through IRCTC ecatering?
A. You can place an order through the IRCTC ecatering website or mobile app or dialing 1323 or whatsapp +918750001323. Just enter your train details, PNR number, and select your preferred dishes.
Q.Are there vegetarian options available on IRCTC ecatering?
A.Yes, IRCTC ecatering offers a variety of vegetarian options to cater to all dietary preferences.
Q. Is the food served by IRCTC ecatering safe and hygienic?
A. Absolutely. IRCTC maintains strict quality and hygiene standards to ensure the safety of the food served.
Q.How can I pay for my food order on IRCTC ecatering?
A. You can make payments through digital wallets, credit/debit cards, and other convenient methods.
